Refund policy
In the unlikely event that you receive faulty or damaged goods, please contact us and we will resolve this for you. You can get in touch with us via either email any time at info@arcstrading.co.uk or phone us on 07512 488427 from 9-5pm Monday to Friday
Please check all goods immediately as returns will not be accepted for credit unless items returned within 7 working days of receipt by you. All items are to be returned at customers cost and risk.
All goods remain the property of Arcstrading, and we retain all legal title of the goods until they have been paid for in full.
Many items in our product range are sold in pack or case quantities. This is the only multiple that the product can be sold in. By selecting to order a product, you will receive the minimum quantity and be charged accordingly. All prices quoted are exclusive of vat. Colours and product styles may vary due to stock item changes by our suppliers.
Return items should be sent to 5 Poplar Way, Bishopdown, Salisbury, Wilts. SP1 3GR. Please note that this is not our warehouse but merely a receiving address.